SHIPPING, LOGISTICS AND INTEGRATED SERVICES

SHIPPING POLICY AND FEES – UPDATED ON JANUARY 1st 2022

Delivery terms:

  • Shipping terms: ICDC Srl sells on DAP Incoterms® 2020 basis.
  • DAP Incoterms® 2020: The seller is responsible for all charges and risks in transit until the goods reach their destination and are available for unloading, at which point the responsibility transfers to the customer.
  • Custom clearance, where applicable: ICDC Srl is responsible for Italian export custom clearance and any applicable Italian export taxes or duties; the customer is responsible for import clearance and any applicable local tax or import duties at destination.
  • Ex-Works is not a viable delivery term for ICDC Srl and its ecommerce.

Fees to all European countries:

  • All ICDC deliveries are shipped with , express service as default. In the case of large boxes, ICDC offers LTL groupage services by DHL Global Forwarding.
  • Shipping costs for deliveries to Europe: the algorithm for automatic cost calculation offers the best quote based on the mix between order lines and destination address, including a safe boxing.

Fees to ROW: every single case is quoted by ICDC on DAP Incoterms® 2020 basis.

  • ICDC Srl quotation will include transportation till to the required final destination, safe boxing or crating based on weight/dimension and EU outbound custom clearance. Import duties, inbound custom and clearance fees at destination are excluded.

INTERNAL LOGISTICS TRANSIT TIMES

  • Our service level has a cut off time for same-day delivery at 12.00 pm CET (GMT +1), for orders paid via online electronic services, such as Paypal, Alipay, GooglePay, MyBank or Credit Cards:
  • LeadTime EN 1Orders processed by bank transfer, excluding MyBank channel: the shipment takes place upon receipt of the confirmation by bank.

DROP SHIPMENT

  • Drop-shipping option within the same country is available in our Check-out page: delivery destination and invoicing address must be in the same country.
  • ICDC doesn’t offer a cross-border drop shipping option: delivery destination and invoicing address cannot be in two different countries.

 

INTEGRATED SERVICES – ORDER ENTRY

  • ICDC allows its customers to register, place orders and payments on his ecommerce according to the timing and methods preferred by each customer.
  • On request, ICDC offers data entry services for out of standard needs: ex-works delivery term, order entry and order creation, in the name and on behalf of its customers, for a fixed fee of € 22,50.
  • Proforma Invoices: in CART page, ICDC offers an automatic proforma invoice service. Proforma invoices with specific requirements are manually issued for orders exceeding € 500,00.